Citizens Advice & Related Services in NW Glasgow / GGC

What is Citizens Advice?

  • Citizens Advice is a free, impartial, confidential advice service, delivered locally via Citizens Advice Bureaux (CABs) under Citizens Advice Scotland. cas.org.uk+2Citizens Advice+2
  • They cover a wide range of issues: benefits & welfare rights, debt & money, housing, employment, consumer issues, legal advice, health rights, etc. glasgowcentralcab.org.uk+1

Key bureaux in or near North-West Glasgow:

  1. Glasgow North West Citizens Advice Bureau (GNWCAB, formerly Maryhill & Possilpark CAB)
    Floor 2, 1455 Maryhill Road, Glasgow G20 9AA / 0141 948 0204 or 0800 028 1456
    They offer advice on benefits & welfare rights; housing; work/employment; consumer rights; money/debt; signposting to other services
    Monday-Friday 9am-5pm (phone). Visit by appointment. Drop-in may not always be available.
    AdviceFinder+1gnwcab.org.uk+1

  2.  Glasgow Central Citizens Advice Bureau
    The Mitchell Library, 201 North Street, Glasgow G3 7DN / 0141 552 5556
    They offer advice on benefits; housing; legal; health rights & complaints, etc. Also the Patient Advice & Support Service (PASS)
    Drop-in, appointments and phone / email options. Check their website for up-to-date times.
    glasgowcentralcab.org.uk+1 / glasgowcentralcab.org.uk+1 / glasgowcentralcab.org.uk+1

What Citizens Advice can help with, especially relevant for GP practices & patients;

  • For patients with non-health issues affecting their wellbeing (e.g. financial stress, housing, benefits, debt), CAB can provide advice, help fill in forms, appeal decisions, etc.
  • For GPs, CAB / GNWCAB / others can be referral partners: you might refer a patient to the CAB, or have materials / contact info in your practice.
  • Patients can use CAB to understand NHS patient rights (via PASS), e.g. complaints, giving feedback, support navigating healthcare. CitizensAdvice+1