Prescription
How to Order a Repeat Prescription
To request a repeat prescription, please call our dedicated prescription line:
📞 0141 800 0825
When leaving a message, please ensure you:
✅ Speak clearly and slowly
✅ Provide your full name
✅ State your date of birth
✅ List the exact medication(s) you require
🛑 Failure to provide this information correctly may result in delays processing your request.
Processing Times
⏳ Please allow 48 to 72 hours (2–3 working days) for your prescription to be processed.
📅 Remember that weekends and bank holidays may affect processing times.
Prescription Collection
If you are prescribed medication during a consultation on the day, it will be available for collection:
🕔 Between 5:00pm and 6:00pm on the same day.
⚠️ Please do not attend before 5:00pm, as your medication will not be ready.
Thank You
We appreciate your understanding and cooperation in helping us process your prescription requests efficiently.